When we think about hiring a contractor, we often focus on quality. But customer service is just as key. It makes sure clients are happy from start to finish. Let’s explore why excellent customer service is equal to quality in contracting. For instance, a General Contractor in Victoria BC, might go above and beyond by offering personalized service. It could include understanding unique needs or being available for questions anytime. Such attention makes clients feel special and valued. It shows that the contractor is about completing a job and building a relationship.