Explore the pivotal role of digital banking kiosk in transforming modern bank branch design. Learn how these innovative solutions enhance efficiency, customer service, and the overall banking experience. Digital banking is a common word among the bankers and customers in today’s world. It is the most spoken solution pertaining to banking industry for some years now. Digital banking is nothing but automated delivery of new and traditional banking products and services directly to customers through electronic and interactive communication channels. Being digital is a must for banks not to be kicked out from the race. Banks do realize it is very vital for being digital, and the importance of investing on digital technologies which apparently benefit their customer retention and acquisition strategies. Besides, the operational cost can be significantly brought down through being digital. Mobile and web banking are the leading two channels banks focused and invested heavily for achieving their targets in digital banking. As part of their digital banking strategy, banks facilitate their services through mobile, web, ATMs, Kiosks, APIs, and other channels.