Step 3: Configure Firewall and Security Settings Sometimes, firewalls or antivirus programs block QuickBooks updates. Here’s how to adjust your settings: Open your firewall or antivirus software. Add QuickBooks as an exception to the program. Ensure the following QuickBooks executable files are allowed: QBW32.exe QBGDSPlugin.exe Save the changes and try updating QuickBooks again. If you’re unsure how to modify these settings, contact QuickBooks Support at (833)200-3695 for assistance.